Shipping & Returns

RETURN POLICY

  • Amouve accepts returns only in case of manufacturing defects or wrong product receival. In no other case do we issue a refund. 
  • Once the product is received, it will be inspected by our quality-control team to verify authenticity and your amount will be refunded on compliance with the below:
    1. Any issues to be notified within 48 hours of receiving the product.
    2. Product needs to be in the original condition with tags. Used products are not accepted.
    3. Amouve offers returns except in areas outside the serviceable pin code, where you shall be required to return the product.
    4. If a product is shipped in India, the customer is expected to give the OTP pin to the courier, that is automatically sent on mail and the contact number. Failure to provide the same will result in the product being returned. A shipment is attempted twice for delivery. Should a customer not be present to accept it and the shipment is returned, a reshipping fee will be charged. 
  • The entire amount will be refunded less the shipping fee.

CANCELLATION AND REFUND POLICY

  • An order can be cancelled before it has been processed, typically until 24 hours of being placed, for a full refund.
  • An order cannot be cancelled once processed.

SHIPPING RATES

Domestic

       a. MRP: Rs. 0-Rs.3750 - Shipping of Rs. 99

       b. MRP: Rs.3750-Rs.5000 - Shipping of Rs.199

       c. MRP: Rs.5001-Rs.10000 - Shipping of Rs.399

       d. MRP: Rs.10,000 - Rs.15,000 - Shipping of Rs.499

       e. Above Rs.15000 - Free

International

We ship to 32 countries in Asia, Europe and including USA and UK. Please enter your address in the checkout form to get the rates based on weight calculation.

For any queries, please do not hesitate to mail us at care@amouve.com